Welcome to Tuula Giraldo Art Glass shop!
You can find glass items full of light and colour to decorate your life.
In our studio we make use of ancient techniques (11th-13th Centuries) to draw and hand paint glass with grisailles and enamels and fired in a kiln at high temperatures (560-800ºC).
Handcraft and original designs give to each object exclusiveness and unique piece.
Enjoy your visit to our shop!
We accept PayPal and credit card payment through Etsy.
The item will be shipped only after the payment is received.
Please do not hesitate to contact us if you have any problems or questions about payment.
* If you are making your first purchase on Etsy, check out this guide:
All our objects are carefully packaging and parcels will be shipped the next working day after the payment confirmation.
I will send you a note that I've received your order within 24 hours of purchase.
I will happily ship straight to a giftee as well as include a personal note as requested, just leave me the info in the note to seller at checkout.
The order will be shipped by REGISTERED MAIL to your Etsy´s account address. You will receive an Etsy CONVO with a tracking number to follow the progress of your purchase.
International buyers: in order to ensure a more secure shipping, send us your ID number trough Etsy CONVO.
Shipping in Spain: 2-3 business days
Shipping in Europe: 1 week
Shipping in USA, Canada, and everywhere: (usually 1 or 2 weeks) up to 6 weeks.
Please be patient because sometimes the parcels may sufffer some delays. Nevetherless, if your order is taking much longer than usual, please contact us so we can work something out!
If you wish to receive your order by express mail contact through Etsy CONVO.
Please keep in mind that post offices are usually slower in holiday time. Be sure you leave enough time for your order to come, especially if you want it for special occasion.
Please note that buyers are responsible for all incurred customs and receiving fees. We can’t calculate how much these fees would be, should they occur and we are not responsible for those charges. For any additional information refer to your local customs agency.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
If you are not satisfied with your purchase, you will be fully refunded, excluding shipping costs, provided it has not been worn or damaged and is returned in the original packaging. If you want a refund you first have to contact us within 15 days after arrival.
Returning shipping costs are paid by the buyer. We are not responsible for lost/damaged packages that are shipped back to us.
Custom orders can NOT be refunded, as they are specially made.
All Tuula Giraldo Art Glass creations are made with love and care and are 100% handmade.
The items come from non-smoking and pet friendly home.
PLEASE NOTE that the color you see in your monitor may slightly differ from color of the real item.